Ahoy Indie Media logo Ahoy Indie Media Support and FAQ
Support page

Ahoy Indie Media is a New Haven streaming platform for independent music, podcasts, events, and films. If you need help, start here. For direct support, contact contact@littlemarket.org.

FAQ

Here are the common questions we expect people to ask during review and day-to-day use.

How do I create an account?

Open the app, choose Sign Up, and follow the prompts. If anything gets stuck, email contact@littlemarket.org.

Open the app to sign up
How does the wallet work?

The wallet is the in-app balance used for support and purchases so fans can boost creators directly.

Open the app to review wallet balance
How do I find local shows?

Use the Events section in the app or the New Haven page to browse upcoming shows, venues, and schedules.

Go to the New Haven page
How do I contact you?

Email contact@littlemarket.org for support or general questions.

Email support
How do I delete my account?

In the app: Go to Settings → Danger Zone → Delete Account. You'll need to confirm twice.

By email: Contact contact@littlemarket.org with "Delete my account" + your email address, and we'll process the deletion.

When you delete your account, we immediately remove your profile, saved music, playlists, wallet balance, and listening history. We retain transaction records for 7 years for tax/legal compliance.

Request deletion by email
What data do you collect?

We collect the following to provide the service:

  • Account: Email, display name, password (encrypted)
  • Usage: What you play, bookmark, skip, and how long you listen
  • Content preferences: Your saved music, shows, playlists
  • Payments: Processed by Stripe (we don't store card details)
All data is encrypted in transit and stored securely in our database.

Read the privacy policy
Where is the privacy policy?

The current policy lives at ahoy.ooo/privacy.

Open privacy policy

Quick links

Contact

Email

The primary contact for support is below.

Social

Project updates and public links.